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Meridian Insurance reimburses aUEC lost to verified Star Citizen bugs. File a claim, link your Issue Council report, and get paid.
No premiums. No fees. Just community goodwill.
Our mission is to encourage Issue Council reporting and reward players for playing the game they love — even when bugs get in the way.
Four steps between you and getting your aUEC back. No fine print, no deductibles.
Sign up with Discord, Google, or create an account with email. Takes about 30 seconds.
We don't ask for payment info, your firstborn, or your ship keys. Just a way to log in.
Sign up with Discord, Google, or create an account with email. Takes about 30 seconds.
We don't ask for payment info, your firstborn, or your ship keys. Just a way to log in.
Link your Star Citizen handle by adding a short verification code to your RSI citizen profile bio.
We check it automatically — no manual review needed. This proves you are who you say you are in the 'verse.
Link your Star Citizen handle by adding a short verification code to your RSI citizen profile bio.
We check it automatically — no manual review needed. This proves you are who you say you are in the 'verse.
When a bug costs you aUEC, submit a claim with the details: what happened, how much you lost, and your Issue Council report.
Upload screenshots or video as evidence. The more context you provide, the faster we can review it.
When a bug costs you aUEC, submit a claim with the details: what happened, how much you lost, and your Issue Council report.
Upload screenshots or video as evidence. The more context you provide, the faster we can review it.
Once we verify your claim and Issue Council report, we send the aUEC directly to your in-game account.
You get reimbursed at the current coverage rate. No deductibles, no fine print, no waiting periods beyond review time.
Once we verify your claim and Issue Council report, we send the aUEC directly to your in-game account.
You get reimbursed at the current coverage rate. No deductibles, no fine print, no waiting periods beyond review time.
Not sure if your loss qualifies?
See Claim ExamplesEvery claim filed means another bug reported on the Issue Council. Together, we're making the 'verse better.
Healthy
Fund Status
community-funded
1
Claims Processed
and counting
45K
aUEC Recovered
45,000 aUEC
1
Bug Reports Filed
helping CIG fix the game